1. Information We Collect
We collect personal information such as your name, contact details, and address when you contact us or request services.
2. How We Use Your Information
- To provide you with services and respond to your enquiries.
- To manage payments and invoices.
- To improve our services and customer experience.
- For marketing purposes (with your consent).
3. Data Sharing
We do not sell or rent your data. We may share your information with third-party service providers (e.g., payment processors) only to the extent necessary to deliver our services.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are kept for a minimum of 6 years.
5. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing at any time.
- Object to or restrict data processing.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
6. Security Measures
We implement technical and organisational measures to secure your personal data and prevent unauthorised access or disclosure.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update these Terms and Conditions and Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
For any questions about these Terms and Conditions or our Privacy Policy, please contact us.